The Intelligent Linking Hall of Fame

The Intelligent Linking Hall of Fame celebrates organisations that provide exceptional value to customers.

All organisations are eligible for entry into the Hall of Fame - large, medium, small or sole traders. The first entries are all customers who have used Intelligent Linking to support their growth and development.

These case studies will expand in the next few months, and we will add YOUR new suggestions.

Nominate an organisation for the Hall of Fame

If you want to nominate an organisation for the Hall of Fame based on the delivery of exceptional value, please contact us with the following details:

  • The name and contact details of the organisation or sole trader
  • Your name and contact details
  • Describe why you believe the organisation delivers exceptional value to you or your business (we need a clear description here folks… “they are good” is relevant, but not a clear description - please refer to the entry criteria)
  • We will contact the organsiation and ask a few questions to capture a few more details, and if they pass our criteria for exceptional customer value, they will be published in the hall of fame
  • We will also then pass on these details to all relevant business awards, to ensure that the organisaiton is properly recognised.
  • One final point. Please do not recommend a business where you have a personal interest. An authentically great organisation should have plenty of customer advocates.

Hall of Fame Entry Criteria

  • Clear sense of customer purpose
  • Products or services are valued by customers
  • Not availble elsewhere – a differentiated product or service
  • The customer’s experience adds value to the product or service
  • Consistency of delivery
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence)

Kent Traffic Law

An exceptional sole trader Barrister, with a clear and ethical sense of purpose. Sunil Rupasinha works with clients to challenge cases that threaten to disrupt his clients personal or business lives. He is also a first class public speaker, where he applies his court-room skills to shift a strongly held perception of a whole audience (this ability to get a whole audience to ‘rethink’ is called the “Sunil Effect”)

Ratings

  • Clear sense of customer purpose ★★★★★
  • Products or services are valued by customers ★★★★★
  • Not availble elsewhere – a differentiated product or service ★★★
  • The customer’s experience adds value to the product or service ★★★★
  • Consistency of delivery ★★★★
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence) ★★★★★

Clague Architects

A top 100 Kent based architecture practice that facilitates “time travel”. Designing solutions that link past, current and future architectural designs with exceptional and dedicated focus on exceeding customers expectations.

Ratings

  • Clear sense of customer purpose ★★★★★
  • Products or services are valued by customers ★★★★★
  • Not availble elsewhere – a differentiated product or service ★★
  • The customer’s experience adds value to the product or service ★★★★
  • Consistency of delivery ★★★★★
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence) ★★★★

Pentascape

A highly innovative internet solutions provider who don’t ‘just‘ build incredible websites, but offer a long term, scalable, digital partnership with clients to meet current, and shape future needs and capabilities

Ratings

  • Clear sense of customer purpose ★★★★★
  • Products or services are valued by customers ★★★★★
  • Not availble elsewhere – a differentiated product or service ★★★
  • The customer’s experience adds value to the product or service ★★★★
  • Consistency of delivery ★★★★★
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence) ★★★★

Jacksons Fencing

A wooden fence with a 25 year guarantee… no, seriously? Jacksons are the only fencing and security services organisation to offer a 25 year guarantee on their wooden fence products due to a highly innovative protective treatment called Jakcure.

Ratings

  • Clear sense of customer purpose ★★★★★
  • Products or services are valued by customers ★★★★
  • Not availble elsewhere – a differentiated product or service ★★★★★
  • The customer’s experience adds value to the product or service ★★★★
  • Consistency of delivery ★★★★★
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence) ★★★★

Institute of Directors

The IoD branches have focused on being able to better understand their ‘member’s journey’ as a way to improve member satisfaction and engagement. This is moving them toward being advocates of all they are doing at the IOD – and directly contributing to membership growth.

Ratings

  • Clear sense of customer purpose ★★★★
  • Products or services are valued by customers ★★★★
  • Not availble elsewhere – a differentiated product or service ★★★
  • The customer’s experience adds value to the product or service ★★★★
  • Consistency of delivery ★★★★
  • Demonstable customer ‘fan-club’ (High Net Promoter Score or similar support evidence) ★★★★